Updated 27th of December 2018
The Site is operated by Henko Limited, a limited company registered in England and Wales under Company Number 10910832, with the registered address at 6 Manor Wood Road, PURLEY CR8 4LE, United-Kingdom. The main contact is Henko’s Director – Philippe Guenet
Both policies can be accessed from the following links:
Code of Conduct
Lead-Digital and Henko Limited are committed to protecting the rights and freedoms of data subjects and safely and securely processing their data in accordance with all of our legal obligations.
We hold personal data about our employees, associates, website visitors and subscribers, clients, suppliers and other individuals for a variety of business purposes.
This policy sets out how we seek to protect personal data and ensure that our staff and operators understand the rules governing their use of the personal data to which they have access in the course of their work. In particular, this policy requires staff to ensure that the Data Protection Officer (DPO) be consulted before any significant new data processing activity is initiated to ensure that relevant compliance steps are addressed.
The purposes for which personal data may be used by us:
Personnel, administrative, financial, regulatory, payroll and business development purposes.
Business purposes include the following:
Operating the platform Lead-Digital
Compliance with our legal, regulatory and corporate governance obligations and good practice
Gathering information as part of investigations by regulatory bodies or in connection with legal proceedings or requests
Ensuring business policies are adhered to (such as policies covering email and internet use)
Operational reasons, such as recording transactions, training and quality control, ensuring the confidentiality of commercially sensitive information, security vetting, credit scoring and checking
Checking references, ensuring safe working practices, monitoring and managing staff access to systems and facilities and staff absences, administration and assessments
Monitoring staff conduct, disciplinary matters
Marketing our business
‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Personal data we gather may include: individuals' phone number, email address, personal address, company, employment status, educational background, financial and pay details, details of certificates and diplomas, education and skills, marital status, nationality, job title, and CV.
Special categories of personal data:
Special categories of data include information about an individual's racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership (or non-membership), physical or mental health or condition, criminal offences, or related proceedings, and genetic and biometric information —any use of special categories of personal data should be strictly controlled in accordance with this policy.
‘Data controller’ means the natural or legal person, public authority, agency or other bodies which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by law.
‘Processor’ means a natural or legal person, public authority, agency or other bodies which processes personal data on behalf of the controller.
‘Processing’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
This is the national body responsible for data protection. The supervisory authority for our organisation is the Information Commissioners Office (ICO) located at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF T. 0303 123 1113 F. 01625 524510
2. Contacting us
As our data protection officer (DPO), Philippe Guenet (from Henko Limited) has overall responsibility for the day-to-day implementation of this policy. You should contact the DPO for further information about this policy if necessary.
The DPO can be contacted at info@Lead-Digital.org
For more information about Lead-Digital and Henko Limited, please refer to the contact details referenced in the first section of this policy.
If you register to receive our newsletter, we use MailChimp, which also has servers outside of the EU. The details used for registration would be kept on the MailChimp platform.
3. The information that we collect from you on the Site
We will collect any information that you provide to us when you contact us via phone or through our Site. This information may include your name, email address, phone number, or social media usernames which will be used for providing the services to you, processing any purchase orders you created with us, contacting you with further information about our services or improving the Site, and any such feedback may be introduced in any of Henko’s Site(s), including Lead-Digital.
We will collect any information contained in any correspondence between you and us. For example, if you contact us, we may keep a record of that correspondence. We may also ask you for information when you report a problem with our Site.
All the information that will be contributed as part of the social features will be kept and displayed to other site users. As stipulated in the Terms and Conditions of using the Website:
Contributors will have to strictly adhere to the Code of Conduct and risk being banned from using the site if breaching this code
Contributors would relinquish any right over their submitted content and have no claim over any commercialisation of the platform
Lead-Digital and Henko decline any responsibility for the contributed content and content contributors have sole responsibility for this content to be in respect of legal and copyright rules
Lead-Digital and Henko reserve the right to delete any contributed content that is not following the spirit of the Website
Please see our Terms and Conditions for more details.
4. Use of your information
In addition to the specific uses set out in section 3 above, we may use your information for the following purposes:
4.2.1. To ensure that content from our Site is presented in the most effective manner;
4.2.2. To send you general (non-marketing) commercial communications, such as information about the Site and services provided to you by us at that time;
4.2.3. To provide customer service in relation to your use of the Site, to contact you, to deal with enquiries and complaints relating to the use of the Site and to notify you about changes to our services;
4.2.4. To develop, improve the Site so as to improve your browsing and viewing experience;
4.2.5. To provide third parties with statistical information about our users but this information will not be able to be used to identify any individual user;
4.2.6. To provide you with marketing communications by electronic means (such as email, post, SMS and/or MMS) about our products, services, events, which you have requested to be sent; and for security purposes. We always ask if we can contact you with marketing information. If we ever send anything to you in error or without permission just let us know and we’ll ensure that it never happens again.
. You have the right to ask us not to process your personal data for marketing purposes, or ask us to delete your information fully.
5. Disclosure of your information
We may disclose your personal information:
5.2.1. To any affiliate or third party to whom disclosure is necessary to enable us to provide you with any services or products that you have requested through the site which may be provided by such affiliates or third parties;
5.2.2. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
5.2.3. If we or substantially any of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets; and
5.2.4. To any person to whom disclosure is necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law (including without limitation to any court, regulator or other relevant authority).
6. Third party content, websites and contributors
Our Site may contain content and links to other websites and microsites that are operated by third parties. In addition, advertisements contained on our Site may operate as links to that advertiser’s website, and such advertisers and third parties may also use and place cookies on your computer.
7. Security and data retention
We employ appropriate technological and operational security measures to protect against any unauthorised access to or any unlawful processing of any personal information about you that we hold. We will retain your information for as long as is necessary to provide any services to you or for a reasonable period or as long as the law otherwise permits.
Data transmission over the internet is inherently insecure, and although we employ appropriate technological and organisational security measures to protect your data from unauthorised access, we cannot guarantee the security of any data sent over the internet by means such as email.
Our Website operates under the secure SSL protocol and encrypts the connection between the user browser and the website, so the transfer of data is secured.
Both WIX and Mailchimp are well established service providers for Website building and email sending.
Please see more at:
8. International data transfers
The data that we collect from you may be transferred to and stored in the UK. In addition, another of our service providers may provide data processing services on our behalf. These companies may be located in, or use IT equipment located in, countries outside the European Economic Area or different from that in which your information is collected. Where this is the case, we will take steps to ensure that your information receives an equivalent level of protection.
Our main office is in the United Kingdom, your information may be processed in the United Kingdom. There is no plan, at present to process, the data from other locations than the United-Kingdom. Should this change, we would inform all our subscribers of the change and offer the possibility to unsubscribe.
By submitting your personal data, you agree to this transfer, storing or processing.
9. Other Important Privacy Information
When a customer asks for advice or a quotation, sends an enquiry via the contact forms on our Site we collect data to provide the service or provide an answer. We thrive to provide the best experience with our services.
When a customer engages with Lead-Digital or a Henko’s sales representative, we collect the customer’s name and contact data, along with information about the customer’s organisation, to support that engagement.
When a customer (or supplier) pays for (or provides) services, we collect contact and payment data to process the payment.
If you have a question about how we use your data in a particular type of interaction or would like details of information held by us about you or to opt out of any or all types of contact, please contact using the contact information provided in section 2 above with your request and we’ll respond in a timely way.
10. Your rights
You are entitled to know what personal data we hold about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. You can also request that we delete the information that we hold about you.
If you have any questions about the personal information that we hold about you or would like to make any requests in relation to it, please contact us using the contact information provided above in this policy, we may also require you to provide us with appropriate identification before we comply with this request.
You may request that we cease sending you any marketing information at any time by notifying us in writing or following any “unsubscribe” instructions included in any marketing communications which we send to you.