Mon, 14 Jan | SkillsMatter CodeNode

DesignOps: Unleashing the Digital Innovation

Digital Leadership Meetup event at SkillsMatter. For this meetup we will focus on the User Experience and unleashing innovation by driving better design operations with DesignOps.
Registration is Closed
DesignOps: Unleashing the Digital Innovation

Time & Location

14 Jan 2019, 18:30 – 21:00
SkillsMatter CodeNode, 10 South Pl, London EC2M 7EB, UK

About The Event

DesignOps: Unleashing the Digital Innovation

As more and more organisations embrace digital capabilities in order to remain competitive, they face very similar challenges realising the promises of the digital transformation: where technology was supposed to give them flexibility, they find themselves slaves of “legacy”, where technology was supposed to allow them to innovate, they find that they are unable to adapt to new needs. Many often argue that Digital Software needs to be crafted and uniquely designed. The users have unique needs, the business has to differentiate in the market while adhering to the brand guidelines for consistency. For the designer, this is an everyday puzzle. We ends up tailoring every solution. And the rest of the delivery puts pressure to do it Agile so it is much faster…

The zeitgeist is with DesignOps, that concerns itself with looking at how design can move from concept to delivery, maintaining high user value throughout. It ensures that the product delivered is not only the right product, but that it can evolve gracefully and continuously with the needs of the user at its heart. Even more importantly, when adequate DesignOps is in place, much of the designer’s time is refocused on where real creative innovation matters.

In this talk we will also will provide an overview of how DesignOps functions can help organisations to:

Ensure collaboration inside and outside the Design team is as efficient as possible to make a greater impact and deliver value.

Ensure design templates and deliverables are continually optimised to help simplify practices and processes and also ensure that design systems are optimised to solve common design problems for users.

Communicate the value of investment in design and help to increase design maturity.

Ensure that designers feel empowered to make decisions.

Make the designer on-boarding process more efficient and effective.

Focus on designers as people and not resources.

Linda Walker and Denise Ho, both partners at Norman&Sons (, will share their expertise and passion for designing innovative user experiences and how to use DesignOps as an enabler.

Matt Gottschalk and Ben Franck, both UX & DesignOps Managers at Centrica, will share the journey they have been on since setting up their DesignOps function at the beginning of this year. They will discuss the types of problems that come with managing and supporting a de-centralised design team of 40+ User Experience designers, how they defined the role and how having a design operations function enabled them to streamline processes and drive efficiency and consistency.

Philippe, your host, will do a short introduction about operating models in Complex environments and the balance of operational excellence and business innovation.

Registration is Closed

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